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This feature is intended to help you find out what is happening
with your order and to help us serve you more efficiently.  Due to the increasing

amount of daily orders and emailed status enquiries, we had implemented this

feature to keep you fully informed of your order status and to spare us the time

needed to respond.  Please make full use of this feature since we will not

be emailing you in cases like if your credit card is declined etc.  We generally

upload the daily status between 8:00pm to 8:30pm local Hong Kong time.

 

Please strip off ALL ALPHABETS and use numeric digits only.
Please enter the last 6 digits of your invoice number and then:

 

- If you ordered with a credit card,
please enter the last 4 digits of the credit card that you used.

 

-If you ordered and paid by Paypal,
please enter the last 4 digits of your Paypal transaction reference as shown on our invoice emailed to you.

 

-If you ordered and paid by cheque or money order,
please enter the last 4 digits of the cheque or money order number.

 

-If you order and paid by bank transfer,
please re-enter the last 4 digits of your invoice number.

 

Order status should show up. If your order does not, probably we are having

trouble with it and need clarifications and/or we are having payment problem with

your credit card or we have not received your Paypal payment and hence no reference

number etc.  Give us a couple of days to sort the problems our and then if the

status still does not show, email us.

 

A link to your invoice is also provided so that you can print out your invoice again if you like. Completed order will stay in the database for 30 days.


Order status look-up, please fill in BOTH boxes:
Invoice No.: (all 6 alpha numeric digits please)
Credit Card or Paypal No. (last 4 alpha numeric digits please)


 
 

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